Privacy Policy

Who we are

CHITOP is an innovative e -commerce platform under Shenzhen Qiantu Trading Co., Ltd. We know the importance of personal information to you. We respect and attach great importance to your privacy protection. In the process of using the products or services, we will use, legal, transparent, and minimum necessary principles, based on the purpose described in this policy, use, handle and store your personal information and what rights you enjoy, and what rights you enjoy, and what rights you enjoy. Please read the following statements carefully, and fully understand and agree, we will start using it. We will protect your personal information in accordance with relevant regulations:

How We Collect Your Information

For you To provide you with product recommendations, efficient customer service, and timely news updates, we record certain information you provide before visiting our website, as well as when you register and browse our website. This information includes your name, email address, gender, your account settings, IP address, fingerprint data, device information, billing and shipping address information, phone number, address, credit card information, language preferences, and product category preferences. At chitopstore.com, we take the protection of your personal information very seriously. We ensure that your privacy is protected when you use our services. After receiving your data transmission, we will implement appropriate technical and organizational measures to protect your data from loss, alteration, and unauthorized access. We continuously adjust our security measures based on technological advancements and developments. We protect your data by using Secure Sockets Layer (SSL) encryption. SSL encrypts all information sent between buyers and sellers, including card information, making card details unreadable to outsiders.

We only collect the following information based on your active actions when you use specific features or services. The specific scenarios are as follows:

Account Registration and Login When you create an account (including registration using a mobile phone number, email address, or third-party account), we collect: (a) The mobile phone number and email address you actively provide; (b) If you log in using a third-party account (such as a social media platform account), we obtain the nickname, gender, and linked mobile phone number associated with that account (authorized by the third-party platform).
Function Usage Scenarios (a) When you use the “Image Search” feature, we will request “Camera Permission” to collect the image information you capture in real time and “Storage Permission” to read image files saved on your device; (b) When you use the “Save Image” feature in “Product Details,” we will request “Storage Permission” to read and write to your device’s storage files (e.g., save product images locally); (c) When you use the “WhatsApp Communicate” feature, we will request “Phone Permission” and “Read Phone Status and Identity Permission” to obtain your device’s call status and device identification information (for quickly launching WhatsApp and establishing communication).
Service Support Scenarios (a) To provide push services, we will collect your app account information and device identification (IMEI/GAID number) to send you software update notifications through the app. (b) When you complete an order and submit shipping information, we will collect information you proactively provide, such as your name, gender, billing address, shipping address, phone number, language preference, and product category preference. (c) When you use our website or app, we will automatically record your IP address and browsing history (such as product pages visited and duration of stay).
Other Necessary Scenarios (a) If you use the payment feature, we will collect your proactively provided credit card information (for order payment only, protected by SSL encryption). (b) If you have enabled fingerprint data, we will collect your fingerprint data (for local account verification only, not uploaded to the server).

How We Use Your Information

The information we collect is used only for the following specific purposes and will not exceed the scope of your authorization:

Ensuring the operation of basic functions

(a) Account-related information (mobile phone number, email address, and third-party account information) is used to complete registration, login verification, and account security (such as password recovery and abnormal login notifications);

(b) Device permission-related information (camera/storage files, call status) is used to properly operate functions such as “Image Search,” “Save Image,” and “WhatsApp Chat”;

This information is collected to help you complete registration and protect your account security. If you refuse this information, you may not be able to use features and services that require login, but you can still use the basic business functions and services of the app.

Improving the Service Experience

(a) IP address, browsing history, and product category preferences are used to analyze your needs and recommend more suitable products;

(b) Language preference is used to adapt to your preferred interface language and improve user convenience;

(c) Device identifier (IMEI/GAID) is used to send you software update notifications to ensure you are using the latest version of our services.

Fulfillment and Communication

(a) Name, address, mobile phone number, and billing information are used for order processing, product delivery, and logistics tracking; (b) Mobile phone number and email address are used to send important notifications. We may use your personal information to send important notifications, such as notifications about orders and changes to our terms, conditions, and policies. Because this information is crucial for communication between you and us, you are not advised to opt out of receiving such information.

Security and Compliance

(a) All collected information (including credit card information) is protected by SSL encryption technology to prevent data leakage, tampering, and unauthorized access. (b) We will continuously optimize our security measures based on technological developments and will only use relevant information when required by law or to protect your legal rights.

The content and frequency we communicate with you

Email for automatic triggers, SMS and applications push notifications. After you register chitopstore, we may send you confirmation email or SMS verification, and notifications related to the service when necessary. For example: Your order confirm the email; your address is changed to confirm email; your payment confirm email; your order delivery notification; your package logistics method change notification; the list above is closely related to your order. We strongly recommend that you do not withdraw your bips. If you insist on deleting your account information, you will not receive the above email anymore. The frequency of these notices is closely related to your interaction on our website. We cannot guarantee a certain number of delivery. How to delete my account: see the following “exit right”.

Cookies

Cookie is a small text file that can be saved into your computer or mobile device, and is stored during future visits and subsequent visits. chitop store uses cookies to enhance and simplify your access. We will not use cookies to disclose information to third parties. There are also third -party cookies on our website. We can use these cookies to collect statistical information in analytical tools such as Google Analytics (analysis). Some of these cookies may track your behavior on multiple websites. There are two types of persistence and temporary cookies. Permanent Cookie is stored in your computer or mobile device in a file, and the preservation time must not exceed 24 months. The session cookies will be temporarily stored and disappear when you turn off the browser. Unless you log in, we will use Permanent Cookie to store your transportation country and shopping bags. When you check whether you log in, we will use the session cookie. You can easily delete cookie from a computer or mobile device with your browser. For descriptions of how to deal with and delete cookie, please check it under the “help” of the browser. You can choose to disable cookies or receive new cookies to your computer or mobile device each time. However, please note that if you choose to disable Cookie, you will not be able to use all functions, for example: to speed up the use of navigation tracking website usage conditions and user access permissions to enable selection and purchase products on this site, record your browsing activities and purchases The web beacon is a small graphic with a unique identifier. Its features are similar to cookies, which are used to make us statistical access to some pages on the website and help determine the effectiveness of promotion or advertising activities. Compared with Cookie stored on the user computer hard disk drive, the web beacon is not visible to the webpage.

We use cookies and similar technologies to achieve the following functions or services:

Ensure the safety and efficient operation of products and services

We may set up Cookie or anonymous identifier that guarantees security and ensure security, so that we can confirm whether you log in to the service safely, or whether you encounter illegal behaviors such as stolen or fraud. These technologies also help us improve service efficiency, improve login and response speed.

Help you get a easier access experience

Using this kind of technology can help you save the steps and processes of personal information and enter search content, such as achieving one -click login process record search history.

Log file

Like most websites, we collect specific information and save them in the log file. Such information may include the Internet protocol (IP) address, browser type, Internet service provider (ISP), reference/exit page, operating system, date/time stamp, and/or click stream data.

We will not associate the log data we collected automatically with the other information we collect.
4.Mobile analysis

In some mobile applications, we use mobile analysis software to better understand the functions of our mobile software in your phone. This software may record the following information, such as the frequency of your application, events that occur in the application, cumulative use, performance data, and application collapse. We will not associate information stored in the analysis software with any personal information you submitted in mobile applications.

Minor policy

If you are under 16, please use your parents to provide or authorize chitopstore.com with parents who have the responsibility of their children. chitopstore.com will not collect any data of children under 13 years old with any data, use or transfer to third parties. When we understand the personal data of children under 13 years old, we will immediately delete the data. Our website has registered all children under 13 years old, please contact customer service to help delete.

General clauses of minors

If you are a minor under the age of 18, before using and related services, you should read and agree to the privacy policy together under your parents or other guardian monitoring and guidance.

2.In accordance with the provisions of relevant national laws and regulations, the protection of personal information of minors will only collect, use, share, or disclose individuals who are collected, used, shared or disclosed when the laws permit, parents or other guardians are required or protecting minors. information; If we find the personal information of minors without the consent of the parents or other guardians who can be proven in advance, we will try to delete relevant information as soon as possible. At the same time, we have established rules for collection and use of minor information to protect personal information security for children and adolescents.

If you are the guardian of minors, when you have any questions about the personal information of the minors you guard, please contact us through the contact information of Article 10 of the privacy policy.

How do we handle personal information provided by minors

We regard anyone under the age of 18 as a minor, and we attach great importance to the protection of minors’ information. In e -commerce activities, we preferably you have the corresponding civil behavior capabilities.

If you are a minor, we ask you to ask your parents or guardians to take care of this privacy policy under guidance, and use our services or provide information to us under the consent of your parents or guardians.

For the case where parents or guardians agree to use our products or services to collect personal information of minors, we will only obtain the consent of the guardian in the scope of law or in accordance with local laws, or use it to protect the minors. Or disclose personal data about minors.
We believe that supervising children’s responsibilities for parents or guardians. We do not directly provide services to children, nor do we use children’s personal information for marketing purposes. If you are a parent or guardian of the minor, when you have any questions about the personal information of the minor you monitoring, or think that the minor submits personal information to the app, please The public contact information contacts us.

Information processing

You agree to clearly and fully understand that you only have to recommend products, efficient customer service and timely news notification to you, we have the right to deal with your personal data or dataset, including but not limited to any of the following or a series of operations. , Such as collecting, recording, organization, structure, storage, adaptive or modification, retrieval, consultation, use, disclosure, dissemination or other use, arrangement, combination, restriction, delete or destroy , Whether to use automated ways to operate.

We promise:

We will not show you advertisements based on the sensitive category (such as race, religion, sexual orientation or health status);
We will not share with advertisers to identify information that can be used to identify your personal identity, such as your name or phone number unless you are authorized by your authorization;
At any time or under any circumstances, you will not sell your personal information to any third party. We will only use information obtained based on this agreement within the scope of law. We will formulate strict policies to protect your personal information. Unless you get your authorization or other regulations in advance, you will not make your information publicly or provide to third parties.

According to relevant laws and regulations and national standards, in the following circumstances, we may collect and use your relevant personal information without soliciting your authorization consent:

Directly related to national interests such as national security and national defense security; directly related to public safety, public health, and public interests directly;
Directly related to criminal investigation, prosecution, trial, and execution of judgment;
Out of maintaining major legitimate rights and interests such as life, property, and reputation of you or other individuals, it is difficult to get my consent;
The collected personal information is made by your own public;
Collect personal information from legal public information, such as legal news reports, government information disclosure and other channels;
The necessary and stable operation of the product or service provided by the product or service provided, such as discovering and disposing of products or services;
It is necessary to carry out legal news reports;
When the public interest is necessary to carry out statistics or academic research, and the results of academic research or descriptions, the personal information contained in the results is identified;
In order to complete the merger, separation, acquisition or asset transfer;

10.Other circumstances stipulated in laws and regulations.

Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not in the aforementioned and collected your information, we will use page prompts, interactive processes, website announcements, etc. Explain the content, scope and purpose of information collection to you to obtain your consent.

Equipment rights adjustment description

In order to provide you with better services, we apply for the necessary permissions according to your behavior:

Storage permissions (read and write storage): In order to store the necessary application configuration files and the content you choose to download and update, or read the content you need to upload, you need to call your storage permissions.
Camera permissions: When you use the code scanning function or search function, we need to call your storage permissions. The permissions that have been opened, you can turn off or turn on the mobile phone settings at any time. But this will affect the function or service of the corresponding necessary permissions.

Delete my account

chitopstore.com is committed to providing you with continuous, high-quality products and services. However, if you want to delete all the data and information on our website, we respect your choices and will cooperate with each other. Please contact Sunsky customer service, they will reply to you within 48 hours. All your information will be completely deleted from the Sunsky server. Soon after, you can submit a request to delete the account through our webpage. Currently under development. Before that, you can contact customer service to help delete.

This application uses the following open source code, please check the details:

In order to ensure the implementation of SUNSKY -related functions and the secure operation of the application, we will access the software development packet (SDK) or similar applications provided by third -party to achieve related functions. We will strictly evaluate the software tool development package (SDK) or similar applications that partners use to obtain information, and collect, store and process your personal information in a legal compliance to protect your personal information Safety.

The following is the information of the main third -party service provider we visited:

Google SDK

scenes to be used:When the user uses a third party to quickly log in

purpose of usage:Used for app pass G oogle SDK Get location information, Third -party account login

Sharing information: equipment information, location information, User account information

Sharing method: Local collection

Third -party company name: Google Technology Co., Ltd.(Google Inc.)

Official website link:https://developers.google.com/android/reference/com/google/android/gms/location/packagesummary

Facebook SDK

scenes to be used:When the user uses third parties to quickly log in and share the app information

purpose of usage:Used to share content with Facebook, quickly logging in third -party, event analysis

Sharing information ：Equipment information, Facebook account information, Facebook event content